Cannot update car profile

User avatar
mpodroid
Intermediate
Intermediate
Posts: 66
Joined: Fri Jun 28, 2019 6:17 pm
Location: Dubai
Has thanked: 4 times
Been thanked: 14 times

Hi,

I tried to update my car profile (data and picture), but despite I entered both text and picture, nothing is actually saved.

I tried both the web form and the iOS application.

Is it a known bug? anything else?
Marco
User avatar
caprihorse
Golden Member
Golden Member
Posts: 10
Joined: Tue Nov 16, 2010 1:23 am
Location: Bratislava, Slovakia
Contact:

After you entered your info and uploaded the pic and clicked on the update, click also in the right column on the button 'Update your car profile'. This should work as the way around as admin didn't set this section properly.
Regarding the pic, try to keep it size 250 x 250 px or at least equal height and width.
User avatar
mpodroid
Intermediate
Intermediate
Posts: 66
Joined: Fri Jun 28, 2019 6:17 pm
Location: Dubai
Has thanked: 4 times
Been thanked: 14 times

caprihorse wrote: Thu Jul 04, 2019 9:33 am After you entered your info and uploaded the pic and clicked on the update, click also in the right column on the button 'Update your car profile'. This should work as the way around as admin didn't set this section properly.
Regarding the pic, try to keep it size 250 x 250 px or at least equal height and width.
No way, information neither picture are saved.
User avatar
Markouss
Intermediate
Intermediate
Posts: 12
Joined: Tue Apr 23, 2019 7:55 pm
Location: Dubai

I’m facing the same issue
User avatar
caprihorse
Golden Member
Golden Member
Posts: 10
Joined: Tue Nov 16, 2010 1:23 am
Location: Bratislava, Slovakia
Contact:

I did enter my car profile few days before and it worked the way I described.
User avatar
Phoenix
admin
admin
Posts: 369
Joined: Sat Oct 21, 2017 11:59 pm
Been thanked: 2 times
Contact:

Please try using our app, you can download it from the google and apple app stores. The profile and all car details can be updated and edited hassle free from there.


Hope this helps.
Adventurous League of Mountains, Oceans and Sand Thrills
User avatar
mpodroid
Intermediate
Intermediate
Posts: 66
Joined: Fri Jun 28, 2019 6:17 pm
Location: Dubai
Has thanked: 4 times
Been thanked: 14 times

Phoenix wrote: Mon Jul 08, 2019 10:46 am Please try using our app, you can download it from the google and apple app stores. The profile and all car details can be updated and edited hassle free from there.
I tried both ios app and website: my info and picture are not saved.
Could it be because I am a simple member?

Marco
User avatar
Piilmann
Newbie
Newbie
Posts: 16
Joined: Thu Jan 10, 2019 8:15 pm

I had the same problem since I joined.
But in the spirit of insanity I kept trying doing the same thing. Vupti a couple of weeks ago it stuck, so now I will never touch those settings again.

So yeah, I think there either is a flag we need perhaps amount of positing or such, or it is simply a bug.
/Piilmann
Driving a Black and White Land Cruiser.
User avatar
Phoenix
admin
admin
Posts: 369
Joined: Sat Oct 21, 2017 11:59 pm
Been thanked: 2 times
Contact:

Piilmann wrote: Sat Jul 27, 2019 2:43 pm I had the same problem since I joined.
But in the spirit of insanity I kept trying doing the same thing. Vupti a couple of weeks ago it stuck, so now I will never touch those settings again.

So yeah, I think there either is a flag we need perhaps amount of positing or such, or it is simply a bug.
I was having the same issue for over a month and didn't touch the settings but recently we linked that program to our mobile app and now it works like a charm (through the app)

P.S. : If IOS doesnt work then try doing it on an Android phone.
Adventurous League of Mountains, Oceans and Sand Thrills
User avatar
Piilmann
Newbie
Newbie
Posts: 16
Joined: Thu Jan 10, 2019 8:15 pm

Lol, never worked through the app for me (Android). It finally worked using the website.
/Piilmann
Driving a Black and White Land Cruiser.
Post Reply