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Cannot update car profile
Posted: Wed Jul 03, 2019 10:54 pm
by mpodroid
Hi,
I tried to update my car profile (data and picture), but despite I entered both text and picture, nothing is actually saved.
I tried both the web form and the iOS application.
Is it a known bug? anything else?
Marco
Re: Cannot update car profile
Posted: Thu Jul 04, 2019 9:33 am
by caprihorse
After you entered your info and uploaded the pic and clicked on the update, click also in the right column on the button 'Update your car profile'. This should work as the way around as admin didn't set this section properly.
Regarding the pic, try to keep it size 250 x 250 px or at least equal height and width.
Re: Cannot update car profile
Posted: Thu Jul 04, 2019 10:17 pm
by mpodroid
caprihorse wrote: āThu Jul 04, 2019 9:33 am
After you entered your info and uploaded the pic and clicked on the update, click also in the right column on the button 'Update your car profile'. This should work as the way around as admin didn't set this section properly.
Regarding the pic, try to keep it size 250 x 250 px or at least equal height and width.
No way, information neither picture are saved.
Re: Cannot update car profile
Posted: Fri Jul 05, 2019 6:40 am
by Markouss
Iām facing the same issue
Re: Cannot update car profile
Posted: Mon Jul 08, 2019 9:56 am
by caprihorse
I did enter my car profile few days before and it worked the way I described.
Re: Cannot update car profile
Posted: Mon Jul 08, 2019 10:46 am
by Phoenix
Please try using our app, you can download it from the google and apple app stores. The profile and all car details can be updated and edited hassle free from there.
Hope this helps.
Re: Cannot update car profile
Posted: Tue Jul 09, 2019 9:30 pm
by mpodroid
Phoenix wrote: āMon Jul 08, 2019 10:46 am
Please try using our app, you can download it from the google and apple app stores. The profile and all car details can be updated and edited hassle free from there.
I tried both ios app and website: my info and picture are not saved.
Could it be because I am a simple member?
Marco
Re: Cannot update car profile
Posted: Sat Jul 27, 2019 2:43 pm
by Piilmann
I had the same problem since I joined.
But in the spirit of insanity I kept trying doing the same thing. Vupti a couple of weeks ago it stuck, so now I will never touch those settings again.
So yeah, I think there either is a flag we need perhaps amount of positing or such, or it is simply a bug.
Re: Cannot update car profile
Posted: Sat Jul 27, 2019 3:46 pm
by Phoenix
Piilmann wrote: āSat Jul 27, 2019 2:43 pm
I had the same problem since I joined.
But in the spirit of insanity I kept trying doing the same thing. Vupti a couple of weeks ago it stuck, so now I will never touch those settings again.
So yeah, I think there either is a flag we need perhaps amount of positing or such, or it is simply a bug.
I was having the same issue for over a month and didn't touch the settings but recently we linked that program to our mobile app and now it works like a charm (through the app)
P.S. : If IOS doesnt work then try doing it on an Android phone.
Re: Cannot update car profile
Posted: Sat Jul 27, 2019 4:55 pm
by Piilmann
Lol, never worked through the app for me (Android). It finally worked using the website.